Team Manager - Family Help Service

Posted on 05 January 2026

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18 January 2026
Children’s Social Care & Social Work
£58,461 - £62,766 per annum
Permanent
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Team Manager - Family Help Service

About the role
About Hillingdon

Hillingdon Children’s Services were judged Outstanding in 2023, and we have continued our journey of improvement ever since. We have recently embarked on a significant transformation programme, reshaping our delivery model to align with the Families First Partnership Programme.

Our new approach integrates early help, child in need, and child protection pathways into a unified, locality-based Family Help Service and a new Multi-Agency Child Protection Team. This model emphasises trauma-informed practice, co-design with families, and strong multi-agency collaboration, ensuring support is accessible and tailored to the needs of children and families.

We have consolidated key workers and social workers into 11 Family Help teams across three locality areas, enabling practitioners to build robust relationships with local partners and deliver consistent, high-quality interventions.

About the Role

We are seeking an experienced and motivated Team Manager (or senior Social Worker / Deputy manager looking to step up into management) to lead one of our Family Help Teams in the South East Locality. This is an exciting opportunity to play a pivotal role in shaping services that make a real difference to children and families.

As Team Manager, you will:
- Provide strategic and operational leadership to a team of social workers and key worker practitioners.
- Ensure high-quality assessment, care planning, safeguarding, and permanency outcomes.
- Drive performance management, quality assurance, and continuous service improvement.
- Champion the voice of children and families in every aspect of service delivery.
- Work collaboratively across services and agencies to provide integrated, child-centred Family Help support.
About You

We are looking for a qualified social worker and skilled leader with:
- Social Work qualification and registration with Social Work England.
- Proven experience in management or supervisory roles within statutory children’s social care.
- Strong understanding of safeguarding and children’s legislation, policy, and best practice.
- Excellent leadership, communication, and partnership-working skills.
- A commitment to inclusion, participation, and trauma-informed practice.
If you are passionate about improving outcomes for children and families and ready to lead a team through an exciting period of transformation, we would love to hear from you.

Apply today and help us shape brighter futures for children and families in Hillingdon.
For an informal discussion about the role, please contact Paul Johnson, Service Manager South East Locality Email [email protected] Tel: 07860 353966
About You
About us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.

Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.

The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
- Enhanced DBS Check
- Qualifications Check
- Professional Registration Check
- 5 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.

It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.