• Closing date:
    11 April 2025
  • Department
    Housing
  • Salary
    £38,934 - £40,755 per annum
  • Vacancy type
    Permanent
  • Hours per week
    36
  • About the role

  • London Borough of Hillingdon are looking for housing professionals to join or Homeless Prevention Team on a permanent basis. Our prevention team works with customers to assess their housing needs, establish and communicate the statutory duties owed, and work with them to prevent and relieve their homelessness to achieve positive outcomes.

    We are looking for proactive individuals who can take an innovative approach to problem-solving, are effective negotiators and can provide a high quality of service to customers with housing concerns. An ability to communicate clearly and effectively to customers, landlords, accommodation providers, partner organisations and other professionals whilst providing a high quality of service and customer care to all community groups is essential.

    You will need to be efficient, effective and empathetic in your approach as you support individuals using plain English to achieve their housing goals and realistically manage expectations in a service with a high demand and challenging resources available, encouraging those who approach us for advice and assistance to work with us to resolve their own housing situation.

    Preference will be given to applicants who have worked in a homeless prevention capacity but training will be provided to the right candidate who can demonstrate the qualities and skills required for this role.

  • About us

  • We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
     
    Here’s a comprehensive overview of the fantastic benefits we provide:
     
    Work Life Balance
    • Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
    • 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
    • Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
    Health & Wellbeing
    • Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
    • Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
    • Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
    • Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
    • Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
    • Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
    • Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
    • Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
    Commute with Ease
    • Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
    Equity, Diversity and Inclusion Statement
    At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace.

    This commitment means that all employees, job applicants and others who work for us will be treated fairly.

    The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds.

    We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

    Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
     
    Additional Information
    Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.

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