Service Manager - Multi Agency Disciplinary Team

Hillingdon Council is excited to announce the creation of multiple new Service Manager roles as part of our commitment to national reforms and the transformation of family support services. These roles will focus on ensuring that family help is central to our work. As a Service Manager, you will be responsible for managing and delivering services that align with legislation, National Standards, safeguarding procedures, and local policies. You will lead the development of multi-disciplinary practices to optimize resources and deliver effective services to children, families, and carers.

Key Responsibilities:

• Lead the planning and implementation of services across all areas, ensuring effective service delivery.
• Develop and maintain strong, collaborative partnerships within the council and with external partners.
• Manage and monitor financial budgets, ensuring expenditure is in line with council policies.
• Oversee the recruitment, retention, and ongoing development of high-quality services.
• Provide strategic and operational leadership, ensuring that service plans and performance targets align with statutory requirements and local priorities.

Qualifications and Experience:

• Proven experience in managing and delivering services in compliance with legislation, National Standards, safeguarding procedures, and local policies.
• Strong background in developing multi-disciplinary practices and optimizing resource use.
• Experience in establishing and maintaining joint planning, service delivery, commissioning, and purchasing with other agency bodies.
• Demonstrated ability to foster and maintain strong partnerships within the council and with external partners.

Skills and Competencies:

• Exceptional leadership and strategic planning skills.
• Strong financial management and budget monitoring abilities.
• Excellent communication and partnership-building skills.
• Proven ability to inspire and lead a team, driving continuous improvement in service quality and delivery.

For more information or an informal conversation, please contact Charlotte at [email protected] or call 07506405867.

• Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.

• Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
• Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
• Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
• Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
• Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
• Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.

• Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.