• Closing date:
    14 March 2025
  • Department
    Children’s Social Care & Social Work
  • Salary
    £67,812 - £72,480 per annum
  • Vacancy type
    Permanent
  • Hours per week
    36
  • About the role

  • Hillingdon Council is excited to announce the creation of multiple new Service Manager roles in response to national reforms and to ensure that family help is the focus of our transformation work. As a Service Manager, you will play a pivotal role in managing and delivering services in accordance with legislation, National Standards, safeguarding procedures, and local policies. You will develop effective multi-disciplinary practices to maximise the use of resources and provide efficient and effective services to children, families, and carers.

    Key Responsibilities:

    • Leading on planning and implementation of effective services across all areas of the service.
    • Developing and maintaining strong partnerships within the council and with external partners.
    • Managing and monitoring delegated financial budgets and ensuring expenditure aligns with council policy.
    • Taking responsibility for recruitment, retention, and continuous improvement of service quality and delivery.
    • Providing strategic and operational leadership to ensure service plans and performance targets meet statutory requirements and local priorities.

    Qualifications and Experience:

    • Proven experience in managing and delivering services in accordance with legislation, National Standards, safeguarding procedures, and local policies.
    • Strong background in developing effective multi-disciplinary practices and maximising the use of resources.
    • Experience in establishing, maintaining, and developing joint planning, service delivery, commissioning, and purchasing with other appropriate agency bodies.
    • Demonstrated ability to develop and maintain strong and effective partnerships within the council and with external partners.

    Skills and Competencies:

    • Excellent leadership and strategic planning skills.
    • Strong financial management and budget monitoring abilities.
    • Effective communication and partnership-building skills.
    • Ability to lead and inspire a team, ensuring continuous improvement in service quality and delivery.

    If you would like more information or an informal conversation, please contact Charlotte [email protected]/ 07506405867.

  • About us

  • We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
     
    Here’s a comprehensive overview of the fantastic benefits we provide:
     
    Work Life Balance
    • Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
    • 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
    • Generous Holiday Entitlement – You will receive a minimum of 26 days annual leave each year, in addition to bank holidays. This entitlement increases to a maximum 37 days after 10 years of service.
    Health & Wellbeing
    • Hillingdon Sport Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
    • Cycle Purchase Scheme – Promote eco-friendly commuting with our cycle purchase scheme.
    • Discount on Golf Fees – Enjoy up to 30% discounts on green fees at council owned golf courses.
    • Financial Benefits – Secure your future with access to the Local Government Pension Scheme and membership to the Credit Union.
    • Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
    • Eye Care – We contribute towards eye tests and lenses for Display Screen Equipment
    • Mental Health Support – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues.
    • Support and Counselling Services – Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
    Commute with Ease
    • Travel Support – Make your daily commute easier with our season ticket loans and free car parking. We also provide bicycle parking, lockers, and showers at the Civic Centre.
    Equity, Diversity and Inclusion Statement
    At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace.

    This commitment means that all employees, job applicants and others who work for us will be treated fairly.

    The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds.

    We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

    Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
     
    Additional Information
    Due to an expected high volume of applications, we could close this role early, we therefore recommend you apply as soon as possible to avoid disappointment.

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